Shipping policy

Please note :
Depending on the region, expenses-- including customs duties or VAT --may have to be paid locally, which means you may be subject to import taxes imposed by each government. Horo Tea is not liable for any additional duties, taxes or surcharges that you may have to pay upon delivery to your country. If you are unsure, we recommend checking with local authorities before placing your order.

Also the postal services are experiencing delays due to the ongoing Covid-19 outbreak.

Shipping Method
By International ePacket
Tracking service is available.
Maximum 6000 JPY insurance.
The items are sent by airmail.

Countries we ship to:
Within Asia
Indonesia, Singapore, Taiwan, Korea, China, Malaysia, Bhutan, Hong Kong
Other Countries
Ireland, UAE, Argentina, Israel, Iran, UK, Egypt, Estonia, Austria, Netherlands, Cyprus, Curaçao, Colombia, Spain, Sri Lanka, Slovenia, Czech, Denmark, Germany, Turkey, New Zealand, Norway, Hungary, Finland, France, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg

Please be aware, with the reduced amount of flights due to COVID-19, internationally shipped items may be temporarily suspended in some countries/areas.

・¥700.....Within Asia
・¥1000.....Other Countries

Delivery Times
Estimated date of delivery
7-14 business days.
Due to ongoing COVID-19 concerns, certain packages may take longer than usual to arrive.

Once your order has been shipped, you will be notified by email with a tracking number linked to your order. Please allow up to 3 business days for the tracking information to be updated.