Shipping policy

Shipping Policy

Free shipping
Netherlands: Free shipping on orders over €40
EU: Free shipping on orders over €60 - €70
(Free shipping thresholds apply to the order subtotal after discounts and before shipping.)

Processing time
Orders are typically processed within 1–3 business days.

Delivery times (estimated)
Netherlands: 1–2 business days
EU: 2–6 business days

Shipping rates
Shipping costs are shown at checkout and depend on destination and order weight.

Tracking
We provide tracking for shipped orders where available.

Incorrect address / failed delivery
Please ensure your shipping address is correct. If a parcel is returned to us due to an incorrect address or failed delivery, additional reshipping costs may apply.

Customs & import taxes (non-EU only)
For deliveries outside the EU, additional customs duties or local taxes may apply. These charges are the responsibility of the recipient.